Privacy Policy for SMS Opt-In
Effective Date: January 1, 2025

Genesis MedSpa is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you opt in to receive SMS communications from us.

1. Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

• Your mobile phone number

• Your name (if provided)

• Any preferences or information you voluntarily provide

2. How We Use Your Information

We use your information for the following purposes:

• To send you appointment reminders, promotions, and special offers

• To provide updates about our services

• To respond to inquiries and customer support requests

• To comply with legal or regulatory requirements

3. SMS Consent & Opt-Out

By providing your mobile number and opting in, you consent to receive SMS messages from us. Message frequency varies. Standard message and data rates may apply.

To opt out at any time, reply "STOP" to any message you receive from us. For assistance, text "HELP" or visit our website at www.genesismedspatx.com. You may also call us at 806-401-0460 to be removed from our SMS list.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. However, no transmission of data over the internet or mobile networks can be guaranteed to be completely secure.

5. Sharing of Information

Mobile Opt-in, consent, and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

6. Your Rights & Choices

• You have the right to update or correct your information by contacting us.

• You may opt out of SMS communications at any time.

• You can request details on the information we have collected about you.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

​8. Contact Us

If you have any questions or concerns about this Privacy Policy or SMS Terms of Service, please contact us at:
Genesis MedSpa
genesismedspatx@gmail.com
806-401-0460
5302 114th St. Lubbock, TX 79424​​

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Terms & Conditions

• Consent for SMS Communications: Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

• Types of SMS Communications: The following types of messages may be sent after obtaining consent:

  • Patients & Clients: Pre- and post-care guidelines for treatments, current specials, lab reminders, or other relevant information.

  • Appointment Reminders: Reminders about upcoming appointments or events.

• Example Message:
  "Hi [Name], this is a reminder about your upcoming appointment with Genesis MedSpa on [Date] at [Time]. We look forward to seeing you!"
  To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

• Standard Messaging Disclosures:

  • To opt out of SMS communications, simply reply with "STOP."

  • For assistance or inquiries, reply with "HELP."

  • Message and data rates may apply.

• Sample Response for "HELP" Reply:
  "For further assistance, please visit our website at www.genesismedspatx.com or contact us at 806-401-0460."

• Message Frequency: You may receive approximately 1-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

• Opt-In Method:
  You may opt-in to receive SMS messages from Genesis MedSpa in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

• Opt-Out Method:
  You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

• Additional Options:
  If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.